Is Your Insurance Lying to You About Your Roofing Damage?

  • December 21, 2020

A sudden storm could mean extensive damage to your roof which brings the need for an insurance adjuster inspection in order to get the claim that could lead to a roof repair.

These inspections likely make you nervous, because they all determine whether you get the insurance money to repair your roof. The big question is: can you trust the insurance company you currently use? Here are a few things to remember when dealing with insurance companies.

Remember, Insurance Companies Have a Conflict of Interest with You

Think about how insurance companies operate. They all have to answer to their shareholders to maintain their dividends every year. This means insurance companies are entirely in the business to profit.

When they send an insurance adjuster out to inspect damage on your roof, maximizing all damage to a point where you are fully covered ends up costing them money. It just makes sense they try to minimize the reality of your roof damage to save themselves from paying out.

Once you think of insurance companies in this light, it gives a new perspective on insurance business structure. Well, we still need insurance since no insurance is worse than not getting at least some roof damage coverage.

But, Insurance Companies Are Not Evil

Just because they have this conflict of interest with you and your roof repairs, it does not mean insurance companies are evil. It just means they exist within a corporate system where they have no choice but to try to minimize damages your roof takes on.

Plenty of real-world examples are out there, especially here in Colorado. Hail storms are a common occurrence in the area, sometimes causing catastrophic damages to roofs, even during the summer.

This last summer, after some major hail storms, insurance adjusters came out to a damaged house that we had a contract to re-roof. We had even re-roofed that same house a few years earlier, meaning we knew exactly what it cost to restore the roof to its original condition before the storm damage. The insurance adjusters gave an estimate of $2,000 less.

An example like this tells you what may happen when an adjuster inspects your roof. It’s not because the adjuster is evil, it’s because they have a split interest between you and the company they represent.

Whether it’s installing a brand new roof or repairing your current one, we’re here to help you. Contact us today to speak with a member of our team to get started.

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